Thank you for choosing us to meet your precision instrument needs. For over 30 years we have beendedicated to supplying our customers with high-quality products, skilled repair and calibration services,outstanding technical support and competitive pricing. We will always strive to give you personal serviceand the best delivery.
The following is a brief explanation of our terms and conditions.
MINIMUM ORDER REQUIREMENT:
Minimum order value is $25.00 for any combination of products.
Exceptions are limited to repair or calibration services.
SHIPPING TERMS:
Orders will be shipped UPS unless otherwise arranged or
instructed and destination will be FOB shipping point. Please let
us know if special routing is requested or if you require UPS collect
shipment.
PAYMENT TERMS:
1% 15 Net 30. A finance charge of 1% (15% annum) will be assessed
on all past due balances. We also accept Visa, MasterCard and
American Express.
ORDER ERRORS, DEDUCTIONS
AND SHIPMENT PROBLEMS:
Order errors or repair return claims made by the customer will be
acceptable for return or evaluation if claimed within 30 days from
date of invoice. Product returns may be subject to restocking
charges.Damaged items due to shipping must be reported within 48 hour
of receipt. Please save the shipping material such as boxes and
paper work.
RETURNED GOODS POLICY:
We will accept the return of products for exchange,credit or warranty evaluation only
when the customer has been authorized and given a Return
Merchandise Authorization (RMA) reference number.